Privacy Policy
Last updated: 2 October 2026
Hammond Partners respects your privacy. This policy explains how we collect, use, store and disclose personal information through our website, hammondpartners.com.au, and when responding to enquiries.
1. Information you provide
When you contact us, we may collect your name, email address, telephone number, organisation, position and any information you include in your enquiry.
We use this information to understand your request, respond to you, discuss our services and maintain relevant correspondence.
Our website is intended for general business enquiries. Please do not submit health information, participant or client records, identity documents or other sensitive information through our enquiry form. If this information is necessary for a professional engagement, we will discuss appropriate arrangements separately.
2. Website and search information
Our website is hosted on Wix. Depending on the features enabled and your privacy settings, Wix and its service providers may collect technical and usage information, including:
• Your IP address and approximate location derived from it.
• Browser, device and operating system information.
• Pages visited, links clicked and time spent on the website.
• The date and time of visits and the website or search engine that referred you.
• Search terms entered into a search function on our website, where available.
• Cookie identifiers and privacy preferences.
Search engines may also provide aggregated information about search terms used to find our website. This does not give us access to your private search history.
We use website information to understand what visitors are looking for, improve content and navigation, maintain website functionality and help detect security issues or misuse. Some technical information may identify you or become personal information when combined with other data.
3. Cookies
Our website uses cookies and similar technologies through Wix. Cookies are small files stored on your browser or device.
Essential cookies support functions such as security, reliable operation and remembering preferences. Where enabled, analytics cookies help us understand how visitors use the website.
You can manage or delete cookies through your browser settings and use any cookie preference controls displayed on our website. Blocking some cookies may affect website functionality.
Further information is available in the Wix Privacy Policy.
4. How we use your information
We collect and use information to:
• Respond to enquiries and requests for contact.
• Provide information about our services and prepare requested proposals.
• Follow up on discussions you initiate.
• Maintain appropriate enquiry and business records.
• Improve the website and understand visitor interests.
• Protect our website and meet applicable legal obligations.
Submitting an enquiry does not automatically subscribe you to a newsletter. If you separately choose to receive marketing communications, you can unsubscribe or contact us to stop them.
5. When we share information
We may share information with Wix and other technology providers that support website hosting, enquiry management, email delivery and business communications.
Information may also be shared with authorised personnel or professional advisers where reasonably necessary to respond to your enquiry, support our business or address a legal matter.
We may disclose information with your permission or where required or permitted by law. We do not sell enquiry information.
6. Overseas storage and processing
Using Wix may involve storing or processing information outside Australia.
Wix identifies potential data-storage locations including the United States, Ireland, Israel, South Korea and Taiwan. Its providers may also process information in other countries as necessary to deliver their services. The location applicable to particular information depends on the services used.
We consider privacy and security when choosing service providers and take reasonable steps to protect information shared with them, including where applicable law requires safeguards for overseas disclosure.
7. Security and retention
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration and disclosure. These steps include restricting access to information and using appropriate account and system security measures.
No internet transmission or electronic storage system is completely secure.
We retain enquiry information for as long as reasonably needed to respond, manage related discussions and meet applicable recordkeeping or legal requirements. Technical information is retained according to the relevant platform settings and provider arrangements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it.
8. Your choices, access and correction
You may browse our website without providing your name or contact details, although technical information may still be collected.
You may make a general enquiry anonymously or using a pseudonym where practicable. Without sufficient contact information, we may be unable to respond or prepare a proposal.
To request access to, or correction of, personal information we hold about you, email hello@hammondpartners.com.au. You can also ask us to delete information that is no longer needed.
We may verify your identity before acting on a request. If we cannot fulfil it, including because information must be retained, we will explain why, subject to applicable law.
9. Privacy concerns and complaints
If you have a privacy concern, please email hello@hammondpartners.com.au, outlining what happened and the outcome you are seeking.
We will acknowledge your complaint, investigate and aim to respond within 30 days. If additional time is needed, we will explain the delay and keep you informed.
If the matter remains unresolved, you can contact the Office of the Australian Information Commissioner to find out whether it can assist with your complaint.
10. External links
Our website may link to external websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
11. Changes to this policy
We may update this policy when our website or information-handling practices change. The current version will appear on this page with its revision date.
12. Contact
For privacy enquiries, requests or complaints, contact:
Privacy Contact — Hammond Partners
Email: hello@hammondpartners.com.au
Phone: 0477 186 824
Website: https://hammondpartners.com.au
Please contact us if you need this policy in an alternative accessible format.